Property cleaning · Toronto
Privacy
We work inside people's homes, so discretion is the job. This page explains what personal information we collect, why we collect it, and how you stay in control of it. Last updated October 2026.
Who we are
Ready State Clean provides property cleaning in Toronto, for homes and private offices. We are responsible for the personal information we hold. Our privacy contact can be reached at bela@readystateclean.com or (416) 854-0312.
What we collect
- When you enquire: your name, email, phone, neighbourhood, type and approximate size of home, how often you would like visits, how you prefer to be contacted, and anything you choose to tell us.
- When you become a client: your address, how we get in (for example a keybox code), your house notes and preferences, visit history, and billing details.
- On this website: the basic technical information our hosting provider records to keep the site secure, such as IP address. That is all it collects.
Why we use it
To arrange your walkthrough, prepare your proposal, schedule and carry out visits, bill you and keep in touch about your service. Any other use waits for your permission first. We never sell personal information.
Your consent
By sending an enquiry you agree to us contacting you about it. Marketing emails go only to people who have said yes to them, and every one we send has a one-click way to stop. You can withdraw consent at any time, and we will tell you plainly if that changes the service we can provide.
Who sees it
Only the people who need it: Bela and Josh, the team assigned to your home and the owners of the business. Everyone on our team has passed a police background check and is bound to keep what they see in your home confidential.
We use a small number of service providers to run the business, such as website hosting, a secure database and email delivery. They process information only on our instructions. Some of them store data outside Canada, including in the United States, where it may be subject to the laws of that country.
How long we keep it
Enquiries that stay at the enquiry stage are deleted within 12 months. Client records are kept while you are a client and for as long as tax and accounting rules require afterwards. Access codes are removed as soon as their job is done.
How we protect it
Information is stored with encrypted connections and access limited to staff who need it. Keybox codes are issued for a single visit by default. We will sign your non-disclosure agreement before the walkthrough if you would like one.
Your rights
You can ask to see the personal information we hold about you, have it corrected, or have it deleted wherever the law allows. Email bela@readystateclean.com and we will reply within 30 days. You can also take any concern to the Office of the Privacy Commissioner of Canada at priv.gc.ca.
Ready State Clean · Peace of mind, every time.